News & Information
Newsletters
December 2011
September 2011
June 2011
March 2011
New Wiring Instructions
TCCU Privacy Notice and Disclosure
Access to Credit Union Documents
MasterCard DEBIT CARDS Information
Beneficiary On Accounts
Information about the Credit Union
Annual Report
In Loving Memory
Chairman of the Board, Gerald F. Henderson
10/09/1937-09/11/2009
He was 71 years old and dedicated 32 years of service to the TCCU Board of Directors. We are truly honored to have such leadership and dedication to the TCCU board. Mr. Henderson was well loved and will be sorely missed by friends, colleagues, and family
TCCU Wiring Instructions
Direct To: Corporate America Credit Union
4365 Crescent Road
Irondale, AL 35210 ABA: 262090120
Credit To: Travis County Credit Union
1101 North IH 35
Austin, TX 78702 Account: 314977382
Final Credit To: Member Name and Account Number
TCCU Privacy Notice and Disclosure
Travis County Credit Union, your member owned financial institution, is committed to protecting your privacy. Under federal law, we are required to give you this privacy notice. It describes the Credit Union's privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic member information from us as we conduct the business of the Credit Union. These practices are followed by the credit union.
Access to Credit Union Documents
In accordance to Section 91:315, this notice is to advise you, as a Travis County Credit Union member you have to the ability to request certain documents relating to the credit union’s finances and management. These documents are: the balance sheet and income statement, a summary of the most recent annual audit, written board policy regarding access to articles of incorporation, bylaws, rules, guidelines, board policies, and copies of thereof, and the Internal Revenue Service Form 990. Any requests for these documents should be made to management at our main office with advance notice.
MasterCard DEBIT CARDS
TCCU Introduces Interactive Voice Response (IVR)
Fraud Monitoring for Debit Cards
To help protect you against debit card fraud, we are introducing enhanced fraud protection for our cardholders. Now, when a transaction on your card appears to fall outside of your usual spending pattern, an alert is created. A fraud specialist or automated voice system will then contact you at home or your office to verify whether you authorized this transaction, which does not fit your historical card spending behavior. Part of the verification will be to ask you to confirm the last 4 digits of your Social Security number on file. If we are not successful contacting you, a decision will be made on your behalf to block future transactions until you can be reached for confirmation. Therefore it is important that you provide us your most up-to-date phone numbers. This is part of our continuing effort to provide you with the best protection available when using your debit card. We hope you enjoy the peace of mind that comes with knowing your card carries these state of the art security features.
24 Hour number 1-800-500-1040
Beneficiary On Accounts
If you are not sure that you have a beneficiary on your account please call us. It is very important that someone be able to access your account when the need arises. Unfortunately in the last few months we have experienced members who have passed away without a joint owner or beneficiary. Some instances where there has been no will. There is nothing more heartbreaking that having to tell a spouse or their children, funds can not be released for funeral costs. TCCU staff will be glad to assist you with documents needed to as a beneficiary.
January 31, 2012
Assets $24,127,971.03
Loans $10,118,971.23
Shares & Deposits $21,849,952.64
Members 3350
Travis County Credit Union is proud to announce that we have been given a four star rating by BauerFinancial.
This credit union is federally insured by the National Credit Union Administration
